Four people, three projects, one room in Plymstock.
Rhythm And Roots Entertainment Ltd has been writing software since 2019. The first thing we shipped was a ticketing tool for a venue off Union Street. It had forty-one features. The door staff used eight of them.
We rebuilt it with nine and it has run every Friday since. That rebuild is still how we work: the argument about what to leave out happens before anyone opens an editor. Eleven products later, we have not changed our minds.
01
Small on purpose
Four of us. Three projects at a time, and we turn down the fourth rather than thin the other three out.
02
Built to be handed over
The repository, the deployment keys and the written documentation are yours from week one. There is no retainer you cannot walk away from, and nothing of ours you have to keep paying for.
03
We report what came out
Most studios send you a velocity chart. Ours lists the features we removed that fortnight.
How the work actually runs
No stage of this is a surprise on the invoice.
01
Scope
Two weeks. We sit with the people who use the current system, map what exists, disagree about what you actually need, and write it down with a figure next to each line.
02
Prototype
A clickable version before a line of production code. Moving a screen costs an afternoon; moving a database costs a month.
03
Build
Fortnightly cycles. At the end of every one you get a link to something running, not a status report about something that will be.
04
Hand over
Repository, keys, documentation, and two weeks of us on call while your team settles in. After that you decide whether we stay.
Priced before you ask
What it costs to start.
Tick anything below and it carries through to the enquiry form at the bottom of the page. You do not need to explain it twice.
Every figure is a starting point, confirmed in writing after the discovery sprint. Quotes hold for 30 days. Amounts exclude VAT where it applies.
We will tell you honestly whether it needs software or a better spreadsheet. About a third of the time it is the spreadsheet, and that conversation costs nothing.
Still weighing it up? Ring us. It is a five-minute conversation and we will not chase you afterwards.
That has reached us.
One of the four of us reads every enquiry — not a queue, not an autoresponder. You will hear back within one working day, and if it is not work for us we will say so and point you somewhere better.
A short note about cookies
This website sets one essential item in your browser: your answer to this box. Nothing here is used for analytics, advertising or tracking, and we will not add any without asking again.
Privacy Policy
Last updated 17 August 2026
1. Who controls your data
This website is operated by Rhythm And Roots Entertainment Ltd, a company registered in England & Wales under Company No. 17365939, whose registered office is 41 Southgate Avenue, Plymouth, PL9 9LW. Rhythm And Roots Entertainment Ltd is the data controller for the personal data described in this policy, and "we", "us" and "our" refer to that company throughout.
2. How to reach us about your data
Write to [email protected] or to the registered office above. Telephone 07473 978686.
3. What we collect
Your name, email address and the content of your message, when you use the enquiry form.
Any service categories you tick on that form.
Standard server log data recorded by our hosting provider when a page is served: IP address, browser type, the page requested and the time of the request.
A single browser storage item recording your answer to the cookie notice. It contains no identifier.
We do not run analytics, advertising or tracking scripts on this website, and we do not use profiling or automated decision-making.
4. Why we process it, and our lawful basis
Answering your enquiry and preparing a quote — Article 6(1)(b) UK GDPR, steps taken at your request before entering into a contract.
Delivering a project you have commissioned — Article 6(1)(b), performance of a contract.
Keeping the website secure and available (server logs) — Article 6(1)(f), our legitimate interest in operating a working, secure site.
Keeping accounting records — Article 6(1)(c), a legal obligation under UK tax law.
Remembering your cookie choice — this item is strictly necessary to provide the function you asked for, so no consent is required for it under PECR.
5. How long we keep it
Enquiries that do not become projects: 24 months from your last message, then deleted.
Project correspondence and records: 6 years after the project ends.
Invoices and accounting records: 6 years after the end of the relevant financial year, as UK tax law requires.
Server logs: 30 days, per our hosting provider's default.
6. Who else sees it
Only the processors we need to run the business: our email provider and our website hosting provider. Each is bound by a written contract to process data only on our instructions. We do not sell your personal data, and we do not share it for anyone else's marketing. We disclose data to a public authority only where the law requires it.
7. Transfers outside the UK
Our website hosting is in the United Kingdom. Our email provider may process data in the European Economic Area, which is covered by a UK adequacy decision. Where any processor stores data in the United States, that transfer is covered by the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. We will tell you on request which provider handles what.
8. Your rights
Under UK GDPR you have the right of access to your personal data, and the rights to rectification, erasure, restriction of processing, data portability, and objection to processing carried out on the basis of our legitimate interests. Where we ever rely on consent, you may withdraw it at any time, and withdrawal does not affect processing carried out before you withdrew. You can change or withdraw your cookie answer at any time by clearing this site's storage in your browser settings.
9. Exercising your rights
Email [email protected] or write to the registered office. We respond within one month of receiving your request, as UK GDPR requires. There is no charge unless a request is manifestly unfounded or excessive.
10. Complaints
If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF — www.ico.org.uk, telephone 0303 123 1113.
11. Changes to this policy
If this policy changes we will update the date at the top of this page.
Terms of Service
Last updated 17 August 2026
1. Who you are contracting with
This website is operated by Rhythm And Roots Entertainment Ltd, a company registered in England & Wales under Company No. 17365939, whose registered office is 41 Southgate Avenue, Plymouth, PL9 9LW. In these terms "we", "us" and "our" mean that company, and "you" means the client commissioning the work.
2. What we provide
Custom software development services: product discovery sprints, web application builds, mobile applications for iOS and Android, booking and ticketing platforms, API and systems integration, and ongoing support and maintenance. Each engagement is defined in a written proposal.
Not included unless the proposal says so in writing: third-party licence and hosting fees, app store developer account fees, paid media, content writing, photography, and any hardware.
3. How work is commissioned
You contact us through the enquiry form on this website, by email or by telephone. We then issue a written proposal setting out the scope, the timetable and the price. A contract exists only once you accept that proposal in writing. No payment is taken through this website.
4. Prices and quotes
The figures shown on this website are starting points for typical engagements, not offers. A quote in a written proposal is valid for 30 days from its date. Prices exclude VAT where it applies. Work outside the agreed scope is quoted separately and started only once you approve it in writing.
5. Payment
Unless the proposal states otherwise, we invoice 40% on acceptance and the balance on delivery; retainers are invoiced monthly in advance. Invoices are payable within 14 days by bank transfer. Late payment may attract statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 where the contract is between businesses.
6. Delivery
Timetables are agreed in the proposal and depend on you supplying content, access, credentials and decisions when we ask for them. If something we depend on is delayed, the timetable moves by the same period and we will tell you in writing. We will notify you promptly of any delay on our side and agree a revised date with you.
7. Cancellation
Either party may end an engagement by giving 14 days' written notice. You pay for work completed and for any third-party costs already committed up to the end of the notice period; nothing further is owed.
Consumers: if you are contracting as a consumer rather than a business, you have the right to cancel within 14 days of the contract being formed, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, without giving a reason. If you asked us to begin work inside that period, you must pay for what has been done up to the moment you cancel. To cancel, email [email protected].
8. Refunds
Where you cancel within the statutory period described above, we refund any amount you have paid over and above the value of work already carried out, within 14 days of being told you are cancelling and by the method you paid. Where the service we have supplied is not carried out with reasonable care and skill, your rights under the Consumer Rights Act 2015 apply and we will re-perform the work or, where that is impossible or disproportionate, refund the affected part of the fee. Deposits covering work already completed are not refundable.
9. Intellectual property
We own the code and the design deliverables until the final invoice for them is paid in full. On full payment, all intellectual property rights in the bespoke deliverables transfer to you, together with the repository and its history. We keep ownership of our pre-existing tools and libraries and grant you a perpetual, non-exclusive licence to use them within the delivered work. Any material you supply remains yours, and you confirm you have the right to give it to us.
10. Limitation of liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability for any engagement is capped at the total fees you have paid us for that engagement, and we are not liable for loss of profit, loss of business, loss of anticipated savings or any indirect or consequential loss. You are responsible for maintaining your own backups of live data.
11. Disputes
Tell us first: email [email protected] and we will respond within 5 working days and try to settle it directly. If that fails, both parties agree to attempt mediation through a recognised UK mediation provider before starting proceedings. Failing that, the courts have jurisdiction as set out below.
12. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
13. Cookie Policy
This website does not use analytics, advertising or tracking cookies, and loads no third-party tracking scripts.
performhub_cookie_choice — a strictly necessary item stored in your browser's local storage. It records whether you accepted or declined the cookie notice, so the notice is not shown again. It holds no identifier, expires only when you clear it, and is never sent to a third party.
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